We're a small team — every message reaches a real person.
Email support@indiehelm.com for anything — account issues, billing, bugs, or general questions. We aim to respond within 1–2 business days.
How do I delete my account?
Go to Settings → Account & Security → Delete Account. This permanently removes your account and all associated data.
How do payouts work?
Creators connect a bank account via Stripe under Settings → Tip & Ticket Payouts. Earnings from tips, unlocks, and ticket sales become withdrawable once they clear.
I was charged but didn't get what I paid for.
Email us at the address above with your account email and roughly when the charge happened, and we'll sort it out.
How do I report a film, comment, or user?
Use the report option available on any film, comment, or profile — our team reviews every report.